When a delays happen, the ground crew gets us lined up once the plane is ready, so that the time it takes to board is reduced. The flight crew are cheerful and efficient. The boarding process has been orderly and calm. That is a huge improvement over other airlines. Everyone I’ve met who is an employee has been welcoming, friendly, professional, and appears to enjoy their respective careers. Extraordinarily impressed with the ground and in-flight crews, the planes and the online app. This 2023 summer, I have flown several times on Breeze. I’ll come back later to up it once things continue to improve. In sum - I give the Breeze App an aspirational 4-stars. A few of my friends who fly private even said that they’d use it (don’t get me wrong - they are probably lying and don’t really care that the price of the ticket will be less than the Uber from New Canaan to HPN!!!). I’m loving HPN-ORF right now, and rumor has it that there may be a HPN-SJU flight in the works that will be a game changer. However, I’ve got to say that they have opened up a new world of leisure travel quick hops for me and my family because of the secondary airport point to point services. And, I do find them to be a bit slower than, say, Delta in timely app updates. They aren’t the best communicators when it comes to why there are delays - I tend to use other apps and flight tracking sources to try to figure it out. I’ve had some delays (weather related, not mechanical) and chalk that up to the pitfalls of flying.
I’ve flown the airline a handful of times and haven’t had any major issues of note. The only reason I gave 2 stars is that your ticket prices are lower.Ĭan’t wait for the HPN-SJU route to start!!! You shouldn’t have to spend 90% of your time figuring out the App. I paid more but it was worth it just to lower my blood pressure. I went to the Hopper App and was able to book my flight in less than 10 minutes. I struggled getting a simple round trip for about 45 minutes. Now if you’re persistent and keep clicking away you can get the dates you want but how that happens seems random it just happens. If you want to return back on some other date it’s not allowed. The problem with the App is it won’t allow you but only one date to fly round trip. I did save on airline tickets so today I tried Breeze app again and it was the same thing. I flew Breeze airways several months ago searching for flights is straight forward but selecting a Departure and Return flight date is only possible if you blunder into it. You can get tickets at a low price but you have to enjoy being confused and frustrated.
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